Oraimo FreePods Neo | OTW-330s - Local Warranty
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Estimated Delivery: Jun 28 - Jul 02
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Shipping:
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Oraimo FreePods Neo | OTW-330s - Local Warranty
Oraimo FreePods Neo OTW-330s - 1-Year Local Warranty by (TRUST or ORAIMO)
Detailed Description
Experience next-level wireless audio with Oraimo FreePods Neo. Enjoy immersive Sound360 spatial audio, crystal-clear calls with dual-mic noise cancellation, ultra-long 50 hours playtime, low-latency gaming mode, and smart control via the Oraimo Sound App. Designed for comfort with half-in-ear fit and IPX4 splash resistance, these earbuds are perfect for music, calls, gaming, and everyday use.
Technical Specifications
| Feature | Details |
|---|---|
| Model | Oraimo FreePods Neo – OTW-330s |
| Audio Technology | Sound360 Spatial Audio + HavyBass Tuning |
| Playtime | Up to 50 Hours Total |
| Earbuds Battery | Up to 7 Hours |
| Case Backup | Up to 43 Hours |
| Charging | AniFast™ Fast Charge – 10 mins = 120 mins |
| Bluetooth | Bluetooth 5.3 |
| Game Mode | Low-Latency Mode |
| Water Resistance | IPX4 |
| Calls Technology | Dual Mic Noise Cancellation |
| App Support | Oraimo Sound App |
| Compatibility | Android – iOS – Windows devices |
| Colors | Black / White |
| Warranty | Local Warranty 1 Year (Trust / Oraimo Egypt) + 30 Days Sheikh Stores Manufacturing Defect Warranty |
Box Contents
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Oraimo FreePods Neo Earbuds
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Charging Case
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Charging Cable
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User Manual
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1. Conditions for acceptance in the exchange and return policy
We accept exchange or return requests only in the following cases:
- Receiving a product that is different from the one ordered in type, color, or model.
- There is a defect or manufacturing fault in the product.
Note: Returns or exchanges due to change of mind or dissatisfaction with the product are not accepted, especially for electronic products that have been opened or used.
2. Application acceptance period
- A return or exchange request must be submitted within 48 hours of receiving the order.
- After this period, the product is considered acceptable for return only in the event of a manufacturing defect and according to the warranty period.
3. Conditions for returned products
- The product must be in its original condition and unused.
- Return the product with all accessories, original packaging and invoice.
- Do not remove any protective stickers or factory seals.
4. Application steps
- Contact customer service via WhatsApp or dedicated email.
- Send the order number and clear photos (or video) showing the reason for the return or exchange.
- After review, a response will be given within 1-2 business days to accept or reject the request.
5. Shipping fees
- If the error is on our part or the product is damaged, we bear all shipping costs.
- If the replacement is requested by the customer for a personal reason (with our approval), the customer will bear the full shipping costs.
6. Refunds
- The refund will be made to the same original payment method within 3-7 business days of receiving and inspecting the product.
- The time it takes for the amount to arrive may vary depending on the bank or payment method used.
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