Shipping policy

Shipping Policy for Al Sheikh Stores

Last Updated: June 2026

At Al Sheikh Stores, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website and customer service channels.

Order Processing

  • Orders are processed after payment confirmation.

  • Processing times may vary depending on product availability and order volume.

  • Customers will be notified if additional processing time is required.

Shipping Coverage

We currently ship to locations across Egypt through trusted shipping partners.

Shipping availability may vary depending on the delivery destination.

Delivery Time

Estimated delivery times depend on the customer's location and shipping provider.

Delivery times displayed during checkout are estimates and may be affected by:

  • Public holidays

  • Weather conditions

  • Logistics delays

  • Remote delivery locations

Shipping Fees

Shipping fees are calculated based on:

  • Delivery destination

  • Package size and weight

  • Shipping method selected

Any applicable shipping charges will be displayed before order confirmation.

Order Tracking

Once an order has been shipped, customers may receive shipment updates through available communication channels.

Delivery Attempts

Customers should ensure that the provided shipping information is accurate and complete.

If delivery cannot be completed due to incorrect information or customer unavailability, additional shipping charges may apply.

Inspection Upon Delivery

Customers are encouraged to inspect their order upon receipt.

Any visible shipping damage or missing items should be reported to our customer service team as soon as possible.

Delayed or Lost Shipments

While we work with reliable shipping partners, unforeseen delays may occasionally occur.

If you believe your shipment is delayed or lost, please contact our customer support team for assistance.

Incorrect Shipping Information

Al Sheikh Stores is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

For shipping inquiries or order assistance, please contact:

Al Sheikh Stores

Phone: 0248813913

Website: alsheikhstores.com

Customer Support: Available through our website and official communication channels.