Huawei
Huawei FreeBuds Pro 5 - AI Noise Cancellation - Local Warranty
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LE 7,450.00
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Huawei FreeBuds Pro 5 - AI Noise Cancellation - Local Warranty
Description
Return & Refund
Huawei FreeBuds Pro 5 - AI Noise Cancellation
Color: Sand, White, Blue, Gray
Audio: Dual-driver acoustic system, Hi-Res Audio Lossless
Noise Cancellation: Dual-Engine AI Noise Cancellation, up to 220% noise cancellation performance
Spatial Audio: Unlimited Spatial Audio with head tracking
Water Resistance: IP57
Battery: Up to 9 hours without ANC, 6 hours with ANC, up to 38 hours with charging case
Connectivity: iOS, Android, Windows, Dual-Device Connections
Audio Codec: Lossless audio transmission up to 2.3 Mbps on supported Huawei devices
Call Noise Cancellation: 3 Mic + VPU + DNN, up to 100 dB call noise reduction
Warranty: 12-Month Official Local Warranty by Huawei + 30-Day Warranty by Al Sheikh Stores
Main Specifications
| Specification | Details |
|---|---|
| Brand | Huawei |
| Model | FreeBuds Pro 5 |
| Product Type | True Wireless Stereo Earbuds |
| Colors | Sand, White, Blue, Gray |
| Acoustic System | Dual-driver acoustic system |
| Audio | Hi-Res Audio Lossless |
| Lossless Transmission | Up to 2.3 Mbps on supported Huawei devices |
| Active Noise Cancellation | Dual-Engine AI Noise Cancellation |
| Noise Cancellation Performance | Up to 220% improvement |
| Noise Processing | Up to 400,000 instances per second |
| Noise Processing Latency | Up to 8 μs |
| Call Noise Cancellation | 3 Mic + VPU + DNN |
| Call Noise Reduction | Up to 100 dB |
| Adaptive Audio | Supported |
| Awareness Mode | Supported |
| Conversation Awareness | Supported |
| Adaptive Volume | Supported |
| Spatial Audio | Unlimited Spatial Audio with head tracking |
| Water & Dust Resistance | IP57 for earbuds |
| Charging Case Protection | IP54 |
| Battery Life | Up to 9 hours without ANC |
| Battery Life with ANC | Up to 6 hours |
| Total Battery Life with Case | Up to 38 hours |
| Device Connections | Dual-device connections |
| Compatible Devices | iOS, Android, Windows |
| Companion App | HUAWEI Audio Connect |
| Ear Tips | 4 sizes |
| Ear Tip Sizes | XS, S, M, L |
| Warranty | 12-Month Official Local Warranty by Huawei + 30-Day Warranty by Al Sheikh Stores |
Key Features
- HUAWEI FreeBuds Pro 5 wireless earbuds deliver a premium listening experience with a dual-driver acoustic system and advanced audio technologies.
- Features Dual-Engine AI Noise Cancellation for powerful noise reduction in busy environments.
- AI noise cancellation performance is improved by up to 220% compared with the previous generation according to Huawei's comparison data.
- Processes up to 400,000 instances of noise per second for advanced real-time noise cancellation.
- Provides noise processing latency as low as 8 μs.
- Supports Adaptive Audio for a more personalized listening experience.
- Awareness Mode keeps you aware of important surrounding sounds such as traffic and alerts.
- Conversation Awareness automatically switches to Awareness Mode when you start speaking and switches back when the conversation ends.
- Adaptive Volume automatically adjusts the volume according to your environment.
- Equipped with 3 microphones + VPU + DNN for advanced call noise cancellation.
- Provides up to 100 dB call noise reduction for clearer calls.
- Supports Unlimited Spatial Audio with head tracking for an immersive 360° listening experience.
- Supports Hi-Res Audio Lossless and lossless audio transmission of up to 2.3 Mbps on supported Huawei devices.
- Features Huawei SOUND sound modes including Balanced, Voice, Classical and Bass.
- Huawei SOUND Balanced balances vocal details with dynamic range for music and movies.
- Huawei SOUND Voice brings vocals forward with warm and detailed sound.
- Huawei SOUND Classical creates an expansive concert-hall-like soundstage.
- Huawei SOUND Bass delivers deep and immersive bass.
- Provides up to 9 hours of playback on a full charge with ANC off.
- Provides up to 6 hours of playback on a full charge with ANC enabled.
- Offers up to 38 hours of total playback with the charging case.
- Features IP57 dust and water resistance for the earbuds, making them suitable for sweat, rain and everyday activities.
- The charging case complies with IP54 protection requirements.
- Supports Dual-Device Connections, allowing connection to two devices simultaneously with seamless switching.
- Supports connections across iOS, Android and Windows devices.
- On compatible Huawei devices running supported EMUI versions, multi-connection features can be expanded further.
- Proximity Pairing allows quick pairing by opening the charging case near a compatible phone and tapping connect.
- Works with the HUAWEI Audio Connect app on iOS and Android for additional features and sound settings.
- Comes with four pairs of ear tips in different sizes: XS, S, M and L.
- The M-size ear tips are installed by default.
- Backed by a 12-month official local warranty by Huawei plus 30-day warranty from Al Sheikh Stores.
Box Contents
- HUAWEI FreeBuds Pro 5 ×1 Pair
- Charging Case ×1
- Ear Tips ×4 Pairs
Return & Exchange Policy
At Al Sheikh Stores, we are committed to providing authentic, high-quality products and ensuring customer satisfaction. If you need to return or exchange a product, the following terms apply.
1. Return & Exchange Conditions
We accept return or exchange requests in the following cases:
- Incorrect Product: If you receive a product different from the one ordered in terms of type, color, or model.
- External Damage: If the product has visible external damage or defects upon delivery.
- Manufacturing Defect: If the product has a manufacturing defect, subject to inspection and verification.
- New & Unopened Products: New products may be returned or exchanged within 14 days of receiving the order, provided they are unused, unopened, factory-sealed, and in their original condition.
Note: The 48-hour period for incorrect products or visible external damage is separate from the 14-day return or exchange period for new and unopened products.
2. Return & Exchange Period
- Incorrect Product or External Damage: The request must be submitted within 48 hours of receiving the order.
- New & Unopened Products: The request may be submitted within 14 days of receiving the order, provided the product remains unused, unopened, and factory-sealed.
- Manufacturing Defects: Requests related to manufacturing defects are handled according to the applicable warranty terms.
3. Returned Product Conditions
For returns or exchanges, the product must:
- Be in its original condition and unused.
- Include the original packaging and accessories.
- Include the purchase invoice.
- Have all factory seals and protective stickers intact, where applicable.
4. How to Request a Return or Exchange
- Contact our Customer Service team via WhatsApp or email.
- Provide your order number.
- Send clear photos or a video showing the issue, if applicable.
- Our team will review the request and respond within 1–2 business days.
5. Shipping Costs
- If the error is on our side, Al Sheikh Stores will cover all applicable shipping costs related to the return or exchange.
- If the product has a manufacturing defect, the customer will be responsible for the applicable shipping costs.
- For returns or exchanges approved for any other reason, the customer will be responsible for the applicable shipping costs.
6. Refunds
- Refunds are issued using the same payment method used for the original purchase.
- Refunds are processed within 3–7 business days after receiving and inspecting the returned product.
- The time required for the refund to appear may vary depending on the bank or payment provider.
Refunds are processed only after the returned product has been received and inspected by our team.
Consumer Rights
This policy does not affect any rights granted to consumers under applicable consumer protection laws.
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