OKKA
Arzum Okka Espresso Pro M Fully Automatic Machine - OK0028-04 / OK0028-05 - Local Warranty
Regular price
LE 29,999.00
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LE 29,999.00
Regular price
LE 33,000.00
Unit price
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Arzum Okka Espresso Pro M Fully Automatic Machine - OK0028-04 / OK0028-05 - Local Warranty
Description
Shipping & Return
Arzum Okka Espresso Pro M Fully Automatic Machine - OK0028-04 or OK0028-05 - Black x Copper
Colors
- Black x Copper
- Black x Silver
Warranty
12-Month Official Local Warranty by Arzum + 30-Day by Al Sheikh Stores
Main Specifications
| Specification | Details |
|---|---|
| Model | OK0028-04 or OK0028-05 |
| Machine Type | Fully Automatic Espresso Machine |
| Pump Pressure | 19 Bar |
| Coffee Programs | 11 Automatic Beverage Programs |
| Coffee Bean Grinder | 12 Adjustable Grinding Levels |
| Bean Container Capacity | 200g |
| Water Tank Capacity | 1.8L |
| Milk System | Automatic Milk Frothing System |
| Cleaning System | Self-Cleaning Function |
| Control Panel | Touch Control Display |
| Coffee Input | Whole Coffee Beans & Ground Coffee |
Key Features
- Fully automatic coffee machine designed for preparing café-style beverages at home.
- 11 pre-programmed coffee recipes for quick and convenient operation.
- 12 adjustable coffee bean grinding levels to customize flavor and aroma.
- Powerful 19-bar pressure pump for rich espresso extraction and professional crema.
- Integrated milk system for preparing milk-based beverages automatically.
- Self-cleaning system helps maintain performance and simplifies maintenance.
- Large 1.8-liter water tank suitable for multiple daily servings.
- 200g coffee bean container for extended use before refilling.
-
One-touch preparation for:
- Espresso
- Double Espresso
- Ristretto
- Americano
- Iced Americano
- Cappuccino
- Café Latte
- Latte Macchiato
- Flat White
- Milk Foam
- Ground Coffee Preparation
Box Contents
- Arzum Okka Espresso Pro M Fully Automatic Machine
- Milk Container
- Water Tank
- Drip Tray
- User Manual
- Warranty Card
1. Conditions for acceptance in the exchange and return policy
We accept exchange or return requests only in the following cases:
- Receiving a product that is different from the one ordered in type, color, or model.
- There is a defect or manufacturing fault in the product.
Note: Returns or exchanges due to change of mind or dissatisfaction with the product are not accepted, especially for electronic products that have been opened or used.
2. Application acceptance period
- A return or exchange request must be submitted within 48 hours of receiving the order.
- After this period, the product is considered acceptable for return only in the event of a manufacturing defect and according to the warranty period.
3. Conditions for returned products
- The product must be in its original condition and unused.
- Return the product with all accessories, original packaging and invoice.
- Do not remove any protective stickers or factory seals.
4. Application steps
- Contact customer service via WhatsApp or dedicated email.
- Send the order number and clear photos (or video) showing the reason for the return or exchange.
- After review, a response will be given within 1-2 business days to accept or reject the request.
5. Shipping fees
- If the error is on our part or the product is damaged, we bear all shipping costs.
- If the replacement is requested by the customer for a personal reason (with our approval), the customer will bear the full shipping costs.
6. Refunds
- The refund will be made to the same original payment method within 3-7 business days of receiving and inspecting the product.
- The time it takes for the amount to arrive may vary depending on the bank or payment method used.
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