ANKER Wireless Headphones Soundcore Q11i - Local Warranty
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Estimated Delivery: Jun 28 - Jul 02
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Shipping:
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ANKER Wireless Headphones Soundcore Q11i - Local Warranty
ANKER Soundcore Q11i Wireless Headphones - 18-Months Local Warranty by ETISAL
Detailed Description
Enjoy premium audio performance with the Anker Soundcore Q11i wireless headphones, designed for comfort and immersive sound.
Featuring advanced noise isolation, high-definition audio, and a long-lasting battery.
Comes with 18-Month Local Warranty by Etisal plus 30-Day Al Sheikh Stores coverage.
Technical Specifications
| Feature | Details |
|---|---|
| Model | Anker Soundcore Q11i |
| Type | Wireless Headphones |
| Colors | Sky Blue – White – Black |
| Audio | High-definition sound with effective noise isolation |
| Battery | Long-lasting for extended use |
| Connectivity | Bluetooth |
| Warranty | 18-Month Local Warranty by Etisal + 30-Day Al Sheikh Stores coverage |
Box Contents
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Anker Soundcore Q11i Headphones
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Charging Cable
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Protective Case
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User Manual
Enjoy Premium Quality & Support – Only at Al Sheikh Stores
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18-Month Local Warranty by Etisal + 30-Day Al Sheikh Stores coverage.
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Safe delivery anywhere in Egypt via Aramex.
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Reserve at branches without deposit (same day) or with 10% deposit for pre-orders.
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Dedicated after-sales support and service.
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100% original products from authorized suppliers.
1. Conditions for acceptance in the exchange and return policy
We accept exchange or return requests only in the following cases:
- Receiving a product that is different from the one ordered in type, color, or model.
- There is a defect or manufacturing fault in the product.
Note: Returns or exchanges due to change of mind or dissatisfaction with the product are not accepted, especially for electronic products that have been opened or used.
2. Application acceptance period
- A return or exchange request must be submitted within 48 hours of receiving the order.
- After this period, the product is considered acceptable for return only in the event of a manufacturing defect and according to the warranty period.
3. Conditions for returned products
- The product must be in its original condition and unused.
- Return the product with all accessories, original packaging and invoice.
- Do not remove any protective stickers or factory seals.
4. Application steps
- Contact customer service via WhatsApp or dedicated email.
- Send the order number and clear photos (or video) showing the reason for the return or exchange.
- After review, a response will be given within 1-2 business days to accept or reject the request.
5. Shipping fees
- If the error is on our part or the product is damaged, we bear all shipping costs.
- If the replacement is requested by the customer for a personal reason (with our approval), the customer will bear the full shipping costs.
6. Refunds
- The refund will be made to the same original payment method within 3-7 business days of receiving and inspecting the product.
- The time it takes for the amount to arrive may vary depending on the bank or payment method used.
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