ANKER Speaker Soundcore Neo 2 - Local Warranty
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ANKER Speaker Soundcore Neo 2 - Local Warranty
ANKER Soundcore Rave Neo 2 - 18-Months Local Warranty from ETISAL
Product Description
Take the party anywhere with the ANKER Soundcore Rave Neo 2, a powerful, waterproof, and portable speaker designed for bold sound and immersive light shows.
Delivers up to 80W of stereo sound with deep bass, powered by a 4" woofer and dual 2" tweeters, enhanced by BassUp™ technology.
Enjoy beat-synced RGB lighting with customizable effects via the Soundcore app—perfect for any party or gathering.
Certified IPX7 waterproof, it even floats on water, making it ideal for poolside use and outdoor adventures.
Supports PartyCast 2.0, allowing you to wirelessly sync over 100 compatible Soundcore speakers for a unified sound and light experience.
Boasts up to 18 hours of playtime, with USB-C fast charging and power bank functionality to charge other devices.
Equipped with Bluetooth 5.3, USB, AUX, and full app support for EQ and light customization.
Lightweight design with a built-in carry handle for maximum portability.
Enjoy Premium Quality & Support – Only at Al Sheikh Stores
Technical Specifications
| Specification | Details |
|---|---|
| Brand | ANKER (Soundcore) |
| Model | Rave Neo 2 |
| Output Power | 80W stereo with BassUp™ |
| Drivers | 4″ woofer + 2× 2″ tweeters |
| Water Resistance | IPX7 (fully waterproof, floats) |
| Battery Playtime | Up to 18 hours |
| Connectivity | Bluetooth 5.3, USB-A port, AUX input, USB-C charge out |
| Party Sync | PartyCast 2.0 (connect over 100 speakers) |
| Lighting Effects | Beat-synced RGB, customizable via app |
| App Support | Yes – Soundcore App |
| Portability | Built-in top carry handle |
| Dimensions | Approx. 15.5 × 29.7 × 18.8 cm |
| Weight | Approx. 1.6 kg |
Box Contents
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ANKER Soundcore Rave Neo 2 Speaker
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USB-C Charging Cable
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Quick Start Guide
Enjoy Premium Quality & Support – Only at Al Sheikh Stores
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100% genuine ANKER product with secure packaging
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Available at all Cairo branches or shipped across Egypt
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Professional support and after-sales service
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Live order tracking with personal assistance
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Safe and smooth shopping experience – online or in-store
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Competitive pricing – no hidden fees
Return & Exchange Policy
At Al Sheikh Stores, we are committed to providing authentic, high-quality products and ensuring customer satisfaction. If you need to return or exchange a product, the following terms apply.
1. Return & Exchange Conditions
We accept return or exchange requests in the following cases:
- Incorrect Product: If you receive a product different from the one ordered in terms of type, color, or model.
- External Damage: If the product has visible external damage or defects upon delivery.
- Manufacturing Defect: If the product has a manufacturing defect, subject to inspection and verification.
- New & Unopened Products: New products may be returned or exchanged within 14 days of receiving the order, provided they are unused, unopened, factory-sealed, and in their original condition.
Note: The 48-hour period for incorrect products or visible external damage is separate from the 14-day return or exchange period for new and unopened products.
2. Return & Exchange Period
- Incorrect Product or External Damage: The request must be submitted within 48 hours of receiving the order.
- New & Unopened Products: The request may be submitted within 14 days of receiving the order, provided the product remains unused, unopened, and factory-sealed.
- Manufacturing Defects: Requests related to manufacturing defects are handled according to the applicable warranty terms.
3. Returned Product Conditions
For returns or exchanges, the product must:
- Be in its original condition and unused.
- Include the original packaging and accessories.
- Include the purchase invoice.
- Have all factory seals and protective stickers intact, where applicable.
4. How to Request a Return or Exchange
- Contact our Customer Service team via WhatsApp or email.
- Provide your order number.
- Send clear photos or a video showing the issue, if applicable.
- Our team will review the request and respond within 1–2 business days.
5. Shipping Costs
- If the error is on our side, Al Sheikh Stores will cover all applicable shipping costs related to the return or exchange.
- If the product has a manufacturing defect, the customer will be responsible for the applicable shipping costs.
- For returns or exchanges approved for any other reason, the customer will be responsible for the applicable shipping costs.
6. Refunds
- Refunds are issued using the same payment method used for the original purchase.
- Refunds are processed within 3–7 business days after receiving and inspecting the returned product.
- The time required for the refund to appear may vary depending on the bank or payment provider.
Refunds are processed only after the returned product has been received and inspected by our team.
Consumer Rights
This policy does not affect any rights granted to consumers under applicable consumer protection laws.
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