At our store, we believe every order is a special experience. That’s why we work hard to ensure your products are shipped and delivered quickly and safely right to your doorstep.
1. Delivery Coverage
- We provide shipping services to all governorates and cities across the Arab Republic of Egypt except North Sinai.
- Shipping is handled through trusted courier companies to ensure fast and secure delivery of your products.
2. Delivery Time
- Within Cairo and Giza: 2 to 3 business days.
- Other governorates: 3 to 5 business days.
The delivery period starts from the date of order confirmation, not just from the payment date.
3. Shipping Fees
- Shipping fees are determined based on the customer’s location, and the final cost will appear at checkout or be confirmed by customer service.
- We may offer free shipping promotions for certain orders or when a specific purchase amount is reached, as announced in our offers.
4. Order Processing
- Orders are processed within 24 hours after payment confirmation.
- Each product is carefully inspected before shipping to ensure it is in perfect condition.
- Once your order has been shipped, a tracking number will be sent to you to follow your shipment status.
5. Important Notes on Shipping and Delivery Policy
- Please make sure to enter your delivery address and contact details accurately to avoid any delays.
- If delivery fails due to an incorrect address or lack of response, th