Xiaomi Redmi Note 15 Pro 5G - Dual SIM & eSIM - Local Warranty
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Estimated Delivery: Nov 03 - Nov 07
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Xiaomi Redmi Note 15 Pro 5G - Dual SIM & eSIM - Local Warranty
Xiaomi Redmi Note 15 Pro 5G
Storage Options: 256GB / 12GB RAM, 512GB / 12GB RAM
Colors: Titanium, Black, Glacier Blue
Compatibility: 5G, Dual SIM (Nano SIM + Nano SIM or Nano SIM + eSIM)
Warranty: 12-Month Official Local Warranty by Xiaomi + 30-Day by Al Sheikh Stores
Main Specifications
| Specification | Details |
|---|---|
| Brand | Xiaomi |
| Model | Redmi Note 15 Pro 5G |
| Network | 5G / 4G / 3G / 2G |
| SIM | Dual SIM |
| RAM | 12GB |
| Storage | 256GB / 512GB |
| Processor | MediaTek Dimensity 7400-Ultra |
| Display | 6.83-inch CrystalRes AMOLED |
| Resolution | 1.5K (2772 × 1280) |
| Refresh Rate | Up to 120Hz |
| Display Protection | Corning Gorilla Glass Victus 2 |
| Rear Camera | 200MP main camera with OIS + 8MP ultra-wide camera |
| Front Camera | 20MP |
| Battery | 6580mAh (typical) |
| Charging | 45W Turbo Charging |
| Operating System | Xiaomi HyperOS 2 |
| Water and Dust Resistance | IP66 / IP68 / IP69 / IP69K |
| Connectivity | Wi-Fi 6, Bluetooth 5.4, NFC, GPS |
| Security | In-display fingerprint sensor and AI face unlock |
| Colors | Titanium, Black, Glacier Blue |
Key Features
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200MP Main Camera: Capture detailed photos with optical image stabilization (OIS) and an 8MP ultra-wide camera.
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6.83-inch AMOLED Display: Enjoy clear visuals with 1.5K resolution, a smooth 120Hz refresh rate and up to 3200 nits peak brightness.
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Powerful Dimensity Processor: The MediaTek Dimensity 7400-Ultra delivers smooth performance for everyday use, multitasking and gaming.
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6580mAh Battery: Enjoy long-lasting power with support for 45W Turbo Charging.
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Durable Display Protection: Corning Gorilla Glass Victus 2 helps protect the screen against scratches and impacts.
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High-Level Water and Dust Resistance: IP66, IP68, IP69 and IP69K ratings under specified test conditions.
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Dual SIM and 5G: Stay connected with support for two SIM connections, subject to network and carrier availability.
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AI Features: Use supported AI image-editing tools and Google Gemini features where available.
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Immersive Sound: Dual speakers with Dolby Atmos support.
Box Contents
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Xiaomi Redmi Note 15 Pro 5G
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Protective Case
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USB Type-C Cable
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45W Power Adapter
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SIM Ejector Tool
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User Manual / Quick Start Guide
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Warranty Documentation
Return & Exchange Policy
At Al Sheikh Stores, we are committed to providing authentic, high-quality products and ensuring customer satisfaction. If you need to return or exchange a product, the following terms apply.
1. Return & Exchange Conditions
We accept return or exchange requests in the following cases:
- Incorrect Product: If you receive a product different from the one ordered in terms of type, color, or model.
- External Damage: If the product has visible external damage or defects upon delivery.
- Manufacturing Defect: If the product has a manufacturing defect, subject to inspection and verification.
- New & Unopened Products: New products may be returned or exchanged within 14 days of receiving the order, provided they are unused, unopened, factory-sealed, and in their original condition.
Note: The 48-hour period for incorrect products or visible external damage is separate from the 14-day return or exchange period for new and unopened products.
2. Return & Exchange Period
- Incorrect Product or External Damage: The request must be submitted within 48 hours of receiving the order.
- New & Unopened Products: The request may be submitted within 14 days of receiving the order, provided the product remains unused, unopened, and factory-sealed.
- Manufacturing Defects: Requests related to manufacturing defects are handled according to the applicable warranty terms.
3. Returned Product Conditions
For returns or exchanges, the product must:
- Be in its original condition and unused.
- Include the original packaging and accessories.
- Include the purchase invoice.
- Have all factory seals and protective stickers intact, where applicable.
4. How to Request a Return or Exchange
- Contact our Customer Service team via WhatsApp or email.
- Provide your order number.
- Send clear photos or a video showing the issue, if applicable.
- Our team will review the request and respond within 1–2 business days.
5. Shipping Costs
- If the error is on our side, Al Sheikh Stores will cover all applicable shipping costs related to the return or exchange.
- If the product has a manufacturing defect, the customer will be responsible for the applicable shipping costs.
- For returns or exchanges approved for any other reason, the customer will be responsible for the applicable shipping costs.
6. Refunds
- Refunds are issued using the same payment method used for the original purchase.
- Refunds are processed within 3–7 business days after receiving and inspecting the returned product.
- The time required for the refund to appear may vary depending on the bank or payment provider.
Refunds are processed only after the returned product has been received and inspected by our team.
Consumer Rights
This policy does not affect any rights granted to consumers under applicable consumer protection laws.
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