Xiaomi

Xiaomi Redmi 17 5G - Dual SIM - Local Warranty

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Xiaomi Redmi 17 5G Dual SIM 256GB Blue and Black Smartphone with 7500mAh Battery

Xiaomi Redmi 17 5G - Dual SIM - Local Warranty

Description
Return & Refund

Xiaomi Redmi 17 5G

Colors: Blue, Black

Storage & RAM: 256GB / 4GB RAM, 256GB / 6GB RAM

Compatibility: Dual SIM, 5G Network, Android Apps

Warranty: 12-Month Official Local Warranty by Xiaomi + 30-Day by Al Sheikh Stores

Al Sheikh Stores Introducing Xiaomi Redmi 17 5G - Dual SIM - Local Warranty - Hero Banner

Main Specifications

Specification Details
Brand Xiaomi
Model Redmi 17 5G
Network 5G, 4G LTE, 3G, 2G
SIM Dual SIM, Hybrid SIM Slot
Display 6.9-inch HD+ Display
Resolution 1600 × 720 Pixels
Refresh Rate Up to 120Hz
Screen Protection Corning Gorilla Glass 7i
Processor Qualcomm Snapdragon 4 Gen 5
Operating System Xiaomi HyperOS 3
RAM 4GB / 6GB
Internal Storage 256GB
Expandable Storage microSD up to 2TB
Rear Camera 50MP Main Camera + Auxiliary Lens
Front Camera 8MP
Battery Capacity 7500mAh (Typical)
Charging 45W Turbo Charging
Reverse Charging Up to 22.5W Wired Reverse Charging
Connectivity 5G, Wi-Fi, Bluetooth 5.1, USB Type-C, NFC
Security Side-Mounted Fingerprint Sensor, AI Face Unlock
Water & Dust Resistance IP64
Colors Blue, Black
Dimensions 170.12 × 78.42 × 8.8 mm
Weight 232g

Key Features

  • Massive 7500mAh Battery: Enjoy extended battery life for everyday use.

  • 45W Turbo Charging: Get back to your daily activities with fast charging support.

  • Snapdragon 4 Gen 5 Processor: Experience reliable everyday performance with 5G connectivity.

  • 6.9-Inch Display: Enjoy a large screen with HD+ resolution and a refresh rate of up to 120Hz.

  • Corning Gorilla Glass 7i: Added screen protection for everyday use.

  • 50MP AI Main Camera: Capture photos with clear details and vibrant colors.

  • 8MP Front Camera: Suitable for selfies and video calls.

  • Dynamic RGB Lighting: Stylish lighting effects for a distinctive look.

  • Expandable Storage: Supports microSD cards up to 2TB.

  • IP64 Protection: Designed to resist dust and water splashes under specified test conditions.

  • Dual SIM & 5G: Stay connected with compatible networks and supported carriers.

Box Contents

  • Xiaomi Redmi 17 5G Smartphone

  • USB Type-C Cable

  • Power Adapter (45W, as shown in the supplied box-contents image)

  • SIM Eject Tool

  • Quick Start Guide and Safety Information

  • Warranty Card

Return & Exchange Policy

At Al Sheikh Stores, we are committed to providing authentic, high-quality products and ensuring customer satisfaction. If you need to return or exchange a product, the following terms apply.

1. Return & Exchange Conditions

We accept return or exchange requests in the following cases:

  • Incorrect Product: If you receive a product different from the one ordered in terms of type, color, or model.
  • External Damage: If the product has visible external damage or defects upon delivery.
  • Manufacturing Defect: If the product has a manufacturing defect, subject to inspection and verification.
  • New & Unopened Products: New products may be returned or exchanged within 14 days of receiving the order, provided they are unused, unopened, factory-sealed, and in their original condition.

Note: The 48-hour period for incorrect products or visible external damage is separate from the 14-day return or exchange period for new and unopened products.

2. Return & Exchange Period

  • Incorrect Product or External Damage: The request must be submitted within 48 hours of receiving the order.
  • New & Unopened Products: The request may be submitted within 14 days of receiving the order, provided the product remains unused, unopened, and factory-sealed.
  • Manufacturing Defects: Requests related to manufacturing defects are handled according to the applicable warranty terms.

3. Returned Product Conditions

For returns or exchanges, the product must:

  • Be in its original condition and unused.
  • Include the original packaging and accessories.
  • Include the purchase invoice.
  • Have all factory seals and protective stickers intact, where applicable.

4. How to Request a Return or Exchange

  1. Contact our Customer Service team via WhatsApp or email.
  2. Provide your order number.
  3. Send clear photos or a video showing the issue, if applicable.
  4. Our team will review the request and respond within 1–2 business days.

5. Shipping Costs

  • If the error is on our side, Al Sheikh Stores will cover all applicable shipping costs related to the return or exchange.
  • If the product has a manufacturing defect, the customer will be responsible for the applicable shipping costs.
  • For returns or exchanges approved for any other reason, the customer will be responsible for the applicable shipping costs.

6. Refunds

  • Refunds are issued using the same payment method used for the original purchase.
  • Refunds are processed within 3–7 business days after receiving and inspecting the returned product.
  • The time required for the refund to appear may vary depending on the bank or payment provider.

Refunds are processed only after the returned product has been received and inspected by our team.

Consumer Rights

This policy does not affect any rights granted to consumers under applicable consumer protection laws.

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