LogiTech
Logitech HERO G502 Wired Gaming Mouse with 11 Programmable Buttons - Local Warranty
Regular price
LE 2,240.00
Sale price
LE 2,240.00
Regular price
LE 3,850.00
Unit price
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Logitech HERO G502 Wired Gaming Mouse with 11 Programmable Buttons - Local Warranty
Regular price
LE 2,240.00
Sale price
LE 2,240.00
Regular price
LE 3,850.00
Unit price
Description
Return & Refund
Logitech HERO G502 Wired Gaming Mouse with 11 Programmable Buttons
Colors: Black
Compatibility: Windows 7 or later, macOS 10.11 or later, ChromeOS – USB wired
Warranty: 24-Month Official Local Warranty by NextHub + 30-Day by Al Sheikh Stores
Main Specifications
| Specification | Details |
|---|---|
| Sensor | HERO 25K |
| Resolution | 100 – 25,600 DPI, up to five DPI settings |
| Tracking | Max speed >400 IPS, max acceleration >40 G, zero smoothing / filtering / acceleration |
| Buttons | 11 programmable buttons with DPI Shift button |
| Scroll Wheel | Dual-mode hyper-fast scroll wheel |
| USB Report Rate | 1000Hz (1ms), 16 bits/axis |
| Microprocessor | 32-bit ARM |
| Onboard Memory | Up to 5 profiles (requires firmware 127.1.7) |
| Lighting | LIGHTSYNC RGB, 1 zone, approximately 16.8 million colors |
| Weight | 121 g (mouse only), optional extra weights up to 18 g (5 × 3.6 g) |
| Dimensions | 132 mm (H) × 75 mm (W) × 40 mm (D) |
| Cable Length | 2.1 m (6.89 ft) |
| PTFE Feet | >250 km |
| Connection | USB wired |
| Software | Logitech G HUB (optional, requires internet access) |
Key Features
- HERO 25K Sensor: Sub-micron precision with 100 – 25,600 DPI and zero smoothing, filtering or acceleration.
- 11 Programmable Buttons: Assign commands and macros through Logitech G HUB and save profiles directly to the mouse.
- On-the-Fly DPI: Cycle through up to five DPI settings with a single click, with three indicator lights showing the active setting.
- DPI Shift Button: Hold it to switch quickly from high to low sensitivity for sniper-precision aiming, or raise it to whip around and target an enemy.
- Onboard Memory: Your saved settings work on any PC without extra software or login.
- Tunable Weight: Five 3.6 g weights let you balance the mouse the way you like.
- LIGHTSYNC RGB: Customizable lighting with approximately 16.8 million colors.
- Game-Ready Details: Mechanical primary switches, rubberized side grips and a magnetic weight-cavity door.
Box Contents
- Logitech HERO G502 Gaming Mouse
- Optional Tuning Weights (3.6 g) and Case
- User Documentation
Return & Exchange Policy
At Al Sheikh Stores, we are committed to providing authentic, high-quality products and ensuring customer satisfaction. If you need to return or exchange a product, the following terms apply.
1. Return & Exchange Conditions
We accept return or exchange requests in the following cases:
- Incorrect Product: If you receive a product different from the one ordered in terms of type, color, or model.
- External Damage: If the product has visible external damage or defects upon delivery.
- Manufacturing Defect: If the product has a manufacturing defect, subject to inspection and verification.
- New & Unopened Products: New products may be returned or exchanged within 14 days of receiving the order, provided they are unused, unopened, factory-sealed, and in their original condition.
Note: The 48-hour period for incorrect products or visible external damage is separate from the 14-day return or exchange period for new and unopened products.
2. Return & Exchange Period
- Incorrect Product or External Damage: The request must be submitted within 48 hours of receiving the order.
- New & Unopened Products: The request may be submitted within 14 days of receiving the order, provided the product remains unused, unopened, and factory-sealed.
- Manufacturing Defects: Requests related to manufacturing defects are handled according to the applicable warranty terms.
3. Returned Product Conditions
For returns or exchanges, the product must:
- Be in its original condition and unused.
- Include the original packaging and accessories.
- Include the purchase invoice.
- Have all factory seals and protective stickers intact, where applicable.
4. How to Request a Return or Exchange
- Contact our Customer Service team via WhatsApp or email.
- Provide your order number.
- Send clear photos or a video showing the issue, if applicable.
- Our team will review the request and respond within 1–2 business days.
5. Shipping Costs
- If the error is on our side, Al Sheikh Stores will cover all applicable shipping costs related to the return or exchange.
- If the product has a manufacturing defect, the customer will be responsible for the applicable shipping costs.
- For returns or exchanges approved for any other reason, the customer will be responsible for the applicable shipping costs.
6. Refunds
- Refunds are issued using the same payment method used for the original purchase.
- Refunds are processed within 3–7 business days after receiving and inspecting the returned product.
- The time required for the refund to appear may vary depending on the bank or payment provider.
Refunds are processed only after the returned product has been received and inspected by our team.
Consumer Rights
This policy does not affect any rights granted to consumers under applicable consumer protection laws.
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